ElevenLabs launches Campaign Manager for outbound voice campaigns

ElevenLabs added Campaign Manager to its ElevenAgents platform on November 9, 2026, enabling outbound voice and WhatsApp campaigns with built-in compliance and do-not-call controls.

ElevenLabs launched Campaign Manager inside its ElevenAgents platform on November 9, 2026, extending its voice-agent product from single conversations into orchestrated, multi-contact outreach. The feature lets businesses run outbound voice and WhatsApp campaigns at scale, with compliance controls, analytics, and do-not-call handling built in, according to the ElevenAgents Campaign Manager announcement.

What's new in Campaign Manager

Supported channels at launch are phone calls, WhatsApp voice, and WhatsApp messaging, with email and SMS listed as coming soon.
Target use cases include sales, retention, patient care, collections, customer service, and recruiting.
Campaigns support configurable calling windows, attempt limits with separate callback caps, and do-not-call lists that automatically update when contacts opt out.
Campaign analytics track funnel progression and per-contact timelines.
Safety controls carried over from ElevenAgents include real-time response guardrails, detection of other AI agents on calls, and redaction of sensitive details from transcripts and recordings.
Contacts can be enrolled through a CSV upload or via API.

What it means for AI builders

ElevenLabs cites one example of the effect: an insurance-provider customer saw lead contact rates rise from 50-60% to 100% after adopting the tool. The launch signals a broader shift for voice-AI vendors, moving beyond single-call agents toward orchestrated campaign automation with compliance tooling built directly into the product, which matters for anyone building or evaluating agentic voice systems for business outreach.

Availability and pricing

Campaign Manager is available now to existing ElevenAgents users through the Campaigns section of the Agents sidebar. Businesses that are not yet ElevenAgents customers are directed to contact sales to get access. ElevenLabs did not disclose pricing for the new feature.

Sources

ElevenAgents Campaign Manager (ElevenLabs, November 9, 2026, official)

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